What do I do if I am a victim of fraud?

WSFS Bank will never ask you to confirm your account number, PIN, password or any other personal information via email, text or voice call. WSFS Bank will not ask for payment in the form of gift cards or wire transfer. If you are concerned that you have received fraudulent email, text or call, disclosed confidential information or have questions about online security, immediately contact Customer Service at (650) 537-2607. 



If you think you are a victim of fraud:



  • Contact the credit bureaus and place a fraud alert on your credit report. Contact their fraud departments and request that a fraud alert be placed on your credit file.

Equifax — Call: 1-800-525-6285

Experian — Call: 1-888-397-3742

TransUnion — Call: 1-800-680-7289



  • Contact the Social Security Administration if you suspect that your Social Security number has been compromised. Call the Social Security Administration hotline at 1-877-438-4338 or your local Social Security office.



  • File a police or identity theft report.



  • File a complaint with the Federal Trade Commission by calling 1-877-382-4357 or by going to identitytheft.gov, which maintains a database of identity theft cases used by law enforcement for investigations.

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